Privacy Policy
Last updated: 23/08/2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy describes what we collect, why we collect it, and the rights you have.
Information We Collect
1) Contact Form Submissions
When you submit the contact form, we collect:
- Your name
- Your email address
- Your organisation name
- Your service interests (selected options)
- Your message
This information is provided by you and is used only to respond to your enquiry.
2) Website Analytics & Session Insights
We use Google Analytics and Microsoft Clarity to understand how visitors interact with our site. This may include data such as:
- Pages visited and time spent on each page
- Clicks, scrolls, and interactions
- Browser, device, and operating system type
- Approximate geographic location (not precise)
Google Analytics provides aggregated usage statistics. Microsoft Clarity may also record anonymised session replays and heatmaps to help us improve usability. Neither service is used to identify you personally.
How We Use Your Information
- To respond to and manage your enquiry.
- To maintain, protect, and improve our website via aggregated analytics and usability insights.
We do not sell or rent your personal information and we do not share it with third parties for their marketing purposes.
Legal Basis (UK/EU GDPR)
We process your contact form data on the basis of legitimate interests (responding to your enquiry) or consent where you have provided it. Analytics and usability processing are carried out for our legitimate interest in understanding and improving site usage.
Data Storage & Security
- Contact form submissions may be stored in our email system and internal records.
- Analytics data is processed and stored by Google in line with their privacy policy.
- Session data is processed and stored by Microsoft in line with their privacy statement.
- We use reasonable technical and organisational measures to protect your data; however, no method of transmission or storage is 100% secure.
Data Retention
We keep contact form submissions only as long as necessary to handle your enquiry and for reasonable record-keeping. Analytics and session data are retained according to our settings within Google Analytics and Microsoft Clarity.
Your Rights
If you are in the UK or EU, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details below.